Refund Policy
Effective Date: 03 March 2025
At Flighty Peach, we strive to provide high-quality products and exceptional customer service. If you are not completely satisfied with your purchase, we are here to help!
1. Eligibility for Refunds
We offer refunds under the following conditions:
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Items must be returned within 14 days of delivery.
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Products must be unused, unworn, and in their original packaging with all tags attached.
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Proof of purchase (order confirmation or receipt) is required.
2. Non-Refundable Items
The following items are not eligible for refunds:
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Personalized or custom-made items
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Final sale or clearance items
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Gift cards
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Items damaged due to improper use or care
3. Refund Process
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Submit a Request
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Email flightypeach@gmail.com with your order number, reason for the return, and photos (if applicable).
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Return Authorization
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If eligible, we will provide return instructions, including a return shipping address.
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Shipping the Return
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Customers are responsible for return shipping costs unless the item is defective or incorrect.
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Processing Your Refund
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Once received and inspected, refunds will be issued to your original payment method within [X] business days.
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4. Damaged or Incorrect Items
If you receive a defective or incorrect item, please contact us within 14 days of delivery for a replacement or full refund, including shipping costs.
5. Late or Missing Refunds
If your refund has not been processed within the expected timeframe, please check with your bank or credit card provider. If issues persist, contact us at flightypeach@gmail.com.
We appreciate your support and are committed to ensuring a smooth shopping experience!